GIZ processes personal data exclusively in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG).Personal data are, for example, name, address, email addresses and user behaviour.

GIZ only processes personal data to the extent necessary. Which data is required and processed for which purpose and on what basis is largely determined by the type of service you use or the purpose for which the data is required. 

Collection of personal data when visiting our website

When visiting the CASE website, the browser used automatically transmits data that is saved in a log file. GIZ itself processes only the data that is technically required in order to display the website correctly and to ensure its stability and security.

Each time the website is accessed, the data stored includes, but is not limited to, the page that is viewed, the IP address of the accessing device, the page from which the user was redirected, as well as the date and time of access. A detailed list of the data stored is shown here.

The data in the log file is deleted after five days.

When you visit the CASE website, small text files known as ‘cookies’ are stored on your computer. They are used to make the online presence more user-friendly and effective overall. Cookies cannot run programs or infect your computer with viruses.

The CASE website uses cookies that are automatically deleted as soon as the browser on which the page is displayed is closed (referred to as temporary cookies or session cookies) This type of cookie makes it possible to assign various requests from a browser to a session and to recognise the browser when the website is visited again (session ID).

To analyse usage data on its website, CASE uses the etracker web analysis service operated by etracker GmbH, Hamburg. Data is stored and evaluated completely anonymously.

The data generated with etracker is processed and stored by etracker on behalf of GIZ in Germany only.
Further information on data protection at etracker can be found here https://www.etracker.com/en/data-privacy/. 

Users who do not agree with the completely anonymous storage and evaluation of the data from their visit can opt out of the storage and use of the data at any time with a click of the mouse.

When users contact us, the data provided is processed in order to be able to respond to the enquiry. The following contact options are available: 

Alternatively, it is possible to contact GIZ via the email addresses provided. In this case, at least the email address but also any other personal user data transmitted with the email (e.g. family and given name, address) as well as the information contained in the email are stored solely for the purpose of contacting the user and processing the request.

The legal basis for the processing of data in connection with email communication is Article 6 (1) e GDPR.

To access other CASE

online services, for example registering for training courses, it is necessary to enter personal data for further processing. The corresponding data privacy policies for the respective service apply.

On its website, CASE invites users to visit its project presence on social networking sites and platforms including, but not limited to,  Facebook.
 
These online presences are operated in order to interact with the users that are active on these sites and platforms and to inform them about projects and services. By clicking on a social network’s logo, the user is redirected to the CASE presence on the respective network.

When users visit the platforms, personal data is collected, used and stored by the operators of the respective social network, but not by GIZ. This is also the case even if the users themselves do not have an account with the respective social network.
 
The individual data processing operations and their scope differ depending on the operator of the respective social network. GIZ has no influence on the collection of data or its further use by the social network operators. We are not fully aware of the extent to which, where and for how long the data is stored; to what extent the networks comply with existing obligations regarding erasure; what analyses are conducted and links established with the data; and to whom the data is disclosed.

Access to CASE social media sites is subject to the terms of use and privacy policies of the respective operators. Click here for the contact details and links to the data privacy policies of the social media on which GIZ maintains a presence. 

The privacy policy for the social network Facebook, operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, can be found at https://www.facebook.com/about/privacy/update?ref=old_policy. 

When you visit CASE’s Facebook pages, Facebook records your IP address and other information in the form of cookies. This information is used to provide GIZ, as the operator of the Facebook page, with statistical information on how the Facebook page is used. GIZ can access this statistical data via what are referred to as ‘Insights’ on the Facebook page.

These statistics are solely generated and provided by Facebook. As the site’s controller, GIZ has no influence on the generation and presentation of this data. The data is provided automatically and the service cannot be deactivated.

By operating the Facebook page, GIZ offers a modern communication and information option. The processing of personal data in connection with the operation of the Facebook page is based on Article 6 (1) e GDPR.As the operator of the fan page, GIZ is jointly responsible with Facebook for the processing. However, primary responsibility for processing Insights data lies with Facebook. Facebook therefore fulfils all obligations under the GDPR with regard to the processing of Insights data (including but not limited to Articles 12 and 13 GDPR, Articles 15 to 22 GDPR and Articles 32 to 34 GDPR). The rights of the data subject can be asserted either with GIZ or Facebook. Should you contact GIZ, GIZ is obliged to forward all relevant information to Facebook. 

The complete Page Insights Addendum regarding responsibilities and the data processed can be found here https://www.facebook.com/legal/terms/page_controller_addendum 

GIZ does not pass on personal data to third parties unless it is legally obliged or entitled to do so by law. 

GIZ does not transfer personal data to third countries. When using social media, the privacy policies of the respective providers apply. 

User data will not be kept any longer than is necessary for the purpose for which it is processed or as required by law.

GIZ accords great importance to protecting personal data. For this reason, technical and organisational security measures ensure that data is protected against accidental and intentional manipulation and unintended erasure as well as unauthorised access. These measures are updated accordingly based on technical developments and adapted continuously in line with the risks.

Visitors to the CASE website have the right